Privacy Policy

Last updated: October 2026

This policy explains how Yolanda Sáez Castelló, trading as Tap It Better ("I", "me"), looks after your personal information when you visit this website or get in touch with me. I am based in Jersey and handle personal information in line with the Data Protection (Jersey) Law 2018.

Who is responsible for your information

Yolanda Sáez Castelló, Tap It Better, Jersey.
Email: [email protected]
Phone: +44 (0)7700 788870

What I collect and why

When you contact me by email or phone: your name, contact details and whatever you choose to tell me. I use it only to reply to you and to arrange sessions.
When you book a session: you can book a free conversation through Calendly using the link on this website, or I may send you a booking link after you get in touch. Calendly collects the name, email address and any details you enter in the booking form, and shares them with me. Calendly's own privacy policy explains how it handles that information.
When you pay: I send you a PayPal link for payment. PayPal processes your payment details directly. I do not see or store your card or bank details, only a record that payment was made.
If we work together: I take handwritten notes during and after sessions. They are kept private and are used only to provide the service to you.
When you visit this website: like all websites, the server that delivers it may automatically record technical information such as your IP address, browser type and the pages viewed. This is used to keep the site running securely.

Please do not send sensitive health information by email unless you need to. If you do share it, I will treat it as confidential.

Cookies and third parties

This website is built and hosted on the Freedom Business Platform. When you visit, the platform sets a small cookie and stores a session identifier in your browser, and records basic visit information such as pages viewed, in order to run the site and see how many people visit. This is not used for advertising, and I do not use it to identify you personally.

The site also loads a font (Karla) from Google Fonts, which means your browser connects to Google to download it and Google may receive your IP address. You can block or delete cookies at any time in your browser settings, though some parts of the site may then work less smoothly.

Who I share your information with

I do not sell your information or use it for advertising. I never share your session notes with anyone. The only others who handle your information are the services I use to run my business: Calendly (bookings), PayPal (payments), Google (email) and my website host. I may also disclose information where I am required to by law.

How long I keep it

Enquiries that do not lead to sessions are deleted within a reasonable time. Handwritten session notes are kept only as long as needed for the service and any legal or insurance requirements, then securely destroyed. Payment and booking records are kept for as long as accounting and legal requirements need.

Your rights

You can ask to see the personal information I hold about you, have it corrected or deleted, or object to how I use it. Email me at [email protected] and I will respond promptly.

If you are unhappy with how I have handled your information, you can complain to the Jersey Office of the Information Commissioner at jerseyoic.org.

Changes to this policy

I may update this policy from time to time. The date at the top shows when it was last changed.